How can we help?

We install and repair CCTV, electric fences, automatic gates, office networks, Starlink, intercoms, access control and fingerprint attendance systems. Tell us about your home or business so we can help you choose a suitable setup.

No. You can browse, build an estimate, request a repair or book a site visit as a guest. Sign in before submitting if you want the request to appear in My Account. Shop checkout requires a customer account.

The estimate is a starting point based on your choices. Finch reviews availability, installation requirements, cabling, transport and any unpriced items before confirming a quotation. Review the inclusions and exclusions in that quotation before accepting it.

Send a booking request with your location and preferred date. Finch will contact you to confirm the appointment and any assessment or travel charges. Submitting a request does not automatically reserve a confirmed visit.

Share your town or area when contacting us. We will confirm whether we can serve your location, the available dates and any travel or delivery charges before you commit.

Timing depends on the equipment, site readiness, cable routes and the amount of work. Finch confirms the schedule with your quotation and appointment. For an existing system, include the model and condition so we can assess the work needed.

Choose your products, add them to the cart, then sign in or create an account at checkout. Submit your order details. Finch confirms stock, fulfilment and the final charges; follow the instructions on your order page for the next step.

Use the payment instructions on your confirmed order or quotation. The amount and any deposit are shown there. An online M-Pesa prompt is available only when enabled on that order page. Contact Finch if anything is unclear before paying.

Use the private tracking link shown after submitting your request. Requests submitted while signed in also appear in My Account, where you can open orders, quotations, estimates, repairs and visits. Keep guest tracking links safe and private.

Yes, send a repair request with the equipment type, model if known, and a description of the fault. You can attach one photo. Finch will review the details and discuss an assessment, compatibility and repair options before work begins.

Terms depend on the product and work being supplied. Ask Finch to confirm the equipment warranty, installation cover and return conditions in your quotation before accepting it. If a fault occurs, share your order reference and a description so we can help.

Finch offers maintenance options for CCTV, fences, gates and office networks. The visit schedule, included checks and price are agreed for your system. Replacement parts and work outside the agreed scope are quoted separately.